Effective Date: January 1, 2026 | Last Updated: March 2026
1. Introduction & Scope
Termite Control Littleton ("we," "our," or "us") operates the website at https://termitecontrolLittletonco.com and provides residential and commercial structural pest control services across Littleton, Arapahoe County, Douglas County, and Jefferson County, Colorado. This Privacy Policy details how we collect, utilize, and protect your personal information in compliance with the Colorado Privacy Act (C.R.S. § 6-1-1301 et seq.).
2. Personal Information We Collect
We only collect personal information that you voluntarily provide to us when calling to schedule an inspection, request an assessment, or consult about structural pest activity:
- Contact Information: Full name, telephone number, and service address provided directly over the phone to schedule service.
- Inspection Details: Descriptions of observed pest symptoms, home age, foundation construction, or real estate closing deadlines shared with our dispatcher or inspector.
- Call Logs: When calling our direct line at (720) 753-0467, your caller ID, phone number, and call duration may be logged to facilitate customer service response and dispatch routing.
- Technical Telemetry: Standard non-identifying browser data, device type, and referring URLs collected via Google Analytics 4 (GA4) to evaluate website performance.
3. How We Use Your Information
We process your personal information strictly for legitimate operational purposes:
- To contact you via phone, SMS, or email to schedule inspection appointments and confirm arrival windows.
- To prepare and issue official NPMA-33 Wood-Destroying Insect inspection reports for mortgage lenders.
- To issue invoices, process service payments, and maintain active 1-Year Retreatment Guarantee warranty records.
- We DO NOT sell, rent, trade, or monetize your personal information to third-party marketing companies or lead aggregators.
4. Data Retention & Security
All inspection records and customer contact details are stored within encrypted customer management databases. We retain service records for a minimum of five (5) years in compliance with Colorado Department of Agriculture commercial pesticide applicator recordkeeping mandates.
5. Your Colorado Privacy Rights
Under the Colorado Privacy Act, Colorado consumers have the right to request access to personal data collected about them, request corrections of inaccurate information, or request the deletion of their contact records (subject to regulatory pesticide record retention laws). To exercise these rights, contact us at (720) 753-0467 or via our contact center.